Roles & Responsibilities
- Identify and generate new business leads across relevant industries through market research, cold calling, social media, email outreach, networking, referrals, and field visits to promote the company's IT solutions, software development, and digital transformation services.
- Build and maintain a database of prospective clients, decision-makers, business owners, and key stakeholders.
- Conduct client meetings to understand business requirements, objectives, project expectations, budgets, and timelines, and present suitable IT solutions or customized digital services.
- Present the company's services, portfolio, case studies, and solutions, highlighting their potential to improve operational efficiency, customer experience, and business growth.
- Distribute brochures, business cards, and promotional materials to prospective clients to generate interest in the company's products and services and create new business opportunities.
- Build and maintain strong, long-term relationships with existing and prospective clients through regular meetings, timely follow-ups, and professional communication, while identifying additional business opportunities, repeat business, and referrals.
- Coordinate with technical, design, and marketing teams to assess project feasibility and prepare or coordinate quotations, proposals, presentations, and service agreements.
- Communicate project scope, deliverables, pricing, and timelines clearly to prospective clients, and follow up on proposals to negotiate terms and convert qualified leads into paying customers.
- Maintain a consistent sales pipeline by tracking active prospects, ensuring timely follow-ups, and progressing opportunities toward successful deal closure.
- Maintain accurate and up-to-date records of leads, client interactions, meetings, follow-ups, proposals, negotiations, and sales closures in the CRM system or sales tracker.
- Negotiate pricing and commercial terms within the company's approved policies.
- Achieve monthly and quarterly targets for lead generation, client meetings, deal closures, and revenue.
- Stay in touch with clients to identify new business opportunities, additional requirements, and referrals.
- Build a strong referral network to generate repeat business and new opportunities.
- Submit daily or weekly reports covering field visits, client meetings, lead status, and sales progress.
- Monitor competitor offerings, market trends, customer needs, and potential industry opportunities.
- Work with management to improve sales strategies, outreach methods, and conversion rates.
Skill Requirements
- Must have strong verbal and written communication skills in English, Hindi, and Punjabi.
- Must have knowledge of professional grooming standards, personal hygiene, appropriate business attire, and maintaining a neat and presentable appearance, including well-groomed hair, a neatly trimmed moustache or beard, and good personal hygiene when meeting clients.
- Must possess strong interpersonal and presentation skills, with the ability to effectively communicate and demonstrate how the company's products and services can contribute to clients' business growth, operational efficiency, and overall success.
- Must possess strong persuasion, objection-handling, and negotiation skills, with the ability to influence potential clients, establish mutually beneficial agreements, and successfully close business deals.
- Must have strong relationship-building skills, with the ability to establish, develop, and maintain long-term professional relationships with existing and prospective clients to foster trust, client satisfaction, and business growth.
- Must have sound knowledge of online ordering and delivery software, online booking and appointment management systems, and IT services, with the ability to understand and recommend suitable digital solutions to meet clients’ business requirements and support their digital growth.
- Must have the ability to conduct market research, analyze industry trends, and identify potential customers to generate qualified leads and explore new business opportunities.
- Must have a proactive and enthusiastic approach to generating consistent sales throughout the month, maintaining a steady flow of business opportunities, and ensuring sustainable business growth by achieving regular sales targets.
- Must have hands-on experience with data entry and documentation tools such as Google Docs, Google Sheets, and Airtable to efficiently manage client agreements, sales records, lead databases, and other business-related documentation.
- Must be willing to travel regularly for field visits, client meetings, business development activities, and lead generation across the assigned territory.
- Must have the ability to work independently with minimal supervision, take initiative, manage daily responsibilities efficiently, and achieve business development and sales targets.
- Must have effective follow-up skills, with the ability to understand clients' availability, follow up at convenient times, and maintain timely, professional communication to build trust and improve sales conversion rates.
- Must be adaptable and eager to learn about the company's products, services, and digital solutions to effectively understand client requirements and recommend suitable business solutions.
- Must have strong active listening skills to understand client requirements, identify business challenges, and recommend suitable IT solutions that align with their objectives.