• Location Panchkula
  • Department Sales
  • Job Type Full-Time
Roles & Responsibilities
line-seprator
  • Handle Inbound Leads: Respond to enquiries received through our website, email, WhatsApp, and other communication channels.
  • Client Communication: Connect with potential clients through phone calls, emails, chats, and online meetings to understand their business requirements.
  • Product Demonstrations: Schedule and conduct product demos, explain key features, and help clients understand how our solutions can meet their needs.
  • Requirement Gathering: Understand and clearly document client requirements, including any additional features or customizations they may need.
  • Internal Coordination: Work with the technical and management teams to clarify requirements, discuss customization possibilities, and obtain project estimates when needed.
  • Proposals & Quotations: Prepare and share draft business proposals, quotations, and other sales-related documents.
  • Lead Follow-ups: Maintain regular communication with potential clients, answer their questions, and guide them through the sales process.
  • Deal Closure: Independently manage sales opportunities, handle client discussions, negotiate within approved guidelines, and work towards successful deal closure.
  • High-Value Opportunities: Identify larger or more complex sales opportunities and involve senior management when required, ensuring a smooth handover with properly documented client requirements.
  • Sales Ownership: Take responsibility for assigned leads from initial enquiry to closure or handover, ensuring timely follow-ups and professional communication.
  • Lead Management: Maintain accurate records of client conversations, requirements, proposals, follow-ups, and sales progress.
  • Team Collaboration: Share regular sales updates, client feedback, and suggestions for improving the sales process.
Skill Requirements
line-seprator
  • Good English communication skills, both written and verbal.
  • Ability to communicate confidently and professionally with clients over calls, emails, chats, and video meetings.
  • Good listening skills with the ability to understand client requirements and explain solutions clearly.
  • Basic knowledge of or willingness to learn about software products, websites, mobile applications, and technology.
  • Comfortable using Google Docs, Google Sheets, Gmail, Google Chat, Google Calendar, and WhatsApp for everyday communication and documentation.
  • Strong organizational skills, attention to detail, and the ability to manage multiple client enquiries and follow-ups.
  • A positive attitude, good problem-solving skills, and a willingness to learn.
  • Ability to take ownership of sales opportunities and recognize when management involvement is needed.
  • Ability to work independently while coordinating effectively with other team members.

  • Good to Have (Not Mandatory)
    line-seprator
  • Previous experience in inbound sales, international sales, IT sales, SaaS, or software product sales.
  • Experience conducting software demos, preparing proposals, or handling client requirements.
  • Familiarity with CRM software or other sales tracking tools.
  • Knowledge of Spanish (written or spoken) will be an added advantage for communicating with Spanish-speaking clients.