In recent years, the food and the restaurant industry has geared up with massive advancements. Well, such improvements came with the idea of restaurant management app, and it turned out to be the latest buzz among food joints, cafes, and eating places. Since its emergence, it has been considered to be one of the best mediums to boost profit levels. Because where a restaurant mobile app offers the users a secure and easy way for placing an order or to make table bookings, at the same time, it helps businesses to optimize their workflow.

According to Statista, the revenue generated from the restaurant online ordering system is estimated to show an annual growth of 8.6% (CAGR 2019-2023), resulting in a market volume of $74,643 million by 2023. The user penetration which is 8.6% in 2019, is expected to jump to 11% by the year 2023. Also, a resource from the NPD Group states that the restaurant digital orders have annually grown at a rate of 23% since the year 2013 and will triple by the end of 2020. And, the majority of these orders are made via a restaurant ordering app. Analysing this sort of growth potential, business people from different parts of the globe have started pumping millions of dollars into the development of the best mobile app for restaurant ordering to rake in high ROI.

With the restaurant management software, the food businesses can easily handle their routine front of house (FOH) and back of house (BOH) work operations and ultimately, cater to their customers’ requirements in a highly effective way. The numerous features for the FOH in the best restaurant reservation app help businesses to serve the customers & entertain bookings and POS at a better level. Whereas, features for the BOH takes care of the retail/manufacturing aspects and keeps the owners updated about the employee scheduling and inventory. The apps for restaurant owners help in maximizing profits, reducing expenses, and providing an exceptional customer experience. Plus, restaurateurs get many benefits like increased efficiencies and reduced errors when a business gets connected with an app.

The restaurant order app for waiters enables them to take table orders on a tablet, and the order is directly sent to the kitchen and works in sync with POS. The corporate and payroll solutions record the financial statement of the business altogether with account payables, taxes, and credit card reconciliation that are counted to be the best attributes of a restaurant online ordering software. In the long run, having such software can enhance your services and will reap several benefits. So, no matter how big or small it is, almost every business across the globe these days is investing heavily in food ordering app for restaurants.

Do you also want to get a mobile application for your business and searching for a reliable name that can help you with this? Being the leading restaurant app development company, Goteso is well-known for providing the scalable products that are designed and developed by experts with more than 10+ years of industry experience. And this is the reason why we have been a trusted partner for numerous enterprises around the globe for providing the best restaurant delivery app.

Want to know how a mobile app for restaurant ordering can take your food business to the next level, then connect with our experts at +1 415-992-6367 (US & CANADA), +91 94781-87006 (INDIA). To request a demo of restaurant pos software, you can drop us an email at info@goteso.com. We would love to collaborate!

Online Restaurant Table Booking and Delivery Business App Model

We have readymade custom web and native app solutions which can fulfill every need for restaurant table booking and delivery business app model.

Online Restaurant Marketplace

Online Restaurant Marketplace

Be A Restaurant Marketplace Aggregator

We help the entrepreneurs and restaurant owners to build their startup and online marketplace.

Restaurants Chains

Restaurants Chains

Get An Online Restaurant Management App For Your Outlets

Manage your all restaurants with a centralized dashboard. Now, you can easily track the sale of each restaurant.

Single Restaurant Delivery Store App

Single Restaurant App

White Label Restaurant App Development

Build your direct business pipeline from your Restaurant to doorstep of customer.

Features of Restaurant Delivery Application

Customer App

Tutorial and Onboarding Screens

The user can swipe through the tutorial screens and get to know the features of the restaurant booking app.

Account Setup Panel

The customer can sign up with a new account in the restaurant ordering software by just entering the required details like Name, Email, Contact Number, or Social profile.

Online Table Booking

Online Table Booking

The customer can easily choose any specific time slot for table reservation according to his/her convenience in the restaurant table booking app. He/she can also choose from the various seating options like outdoor seating, with a bar, poolside, or a standard one, etc. according to his/her preferences while booking the table.

Convenient Pickup - Delivery Scheduling

Apart from the dine-in option, customers can go for the home delivery or takeaway option as well. They can place an order for their favourite food online and schedule a pickup/delivery time as per their convenience.

Cost Calculator

The customer can easily calculate the total cost of the finalized items in the restaurant menu app.

Notifications

The customer can receive notifications about the booking or order status on their email address and via text message.

Restaurant Search Filter

The customer can search a wide list of restaurants with smart filters like cuisines, price, category, location, and ratings, etc.

Reservation / Order History

Reservation / Order History

The customer can view all of the previous bookings/orders along with their details anytime.

Offers and Discount Coupons

The customer can take advantage of the active offers by redeeming discounts shared on the restaurant online ordering app.

Digital Invoice Generating Tool

The customer instantly receives the digital copy of the invoice stating the main costs and relevant charges along with the Invoice number, name, order/booking ID to his/her shared email address.

Multiple Payment Processing Systems

The customer can easily make payments using any of the integrated gateways like Net banking, Debit/Credit Card, PayPal, Mobikwik, Bitcoins, and Amazon Pay, etc.

Ratings & Feedback Management System

The customers can leave their comments or feedback about the quality of the food and relevant services at the restaurant.

In-App Chat Helpline

If the customer has any queries regarding the app services, or order status, etc., he/she can easily connect with the restaurant manager or delivery agent through the in-app chat feature.

Admin Panel

Multiple Restaurant Management

The admin can easily add, delete, or update the list of the restaurants and the related information like complete address, contact number, images, and description, etc.

Menu Management

Admin can garner the menu listings from the partner restaurants and represent these in the best way to attract more customers.

Notifications

The admin can send real-time notifications to the users, related to the services like active offers, discount coupons, and special events. It will help him/her to engage more customers.

Real-Time Order and Field Tracking Management

If needed, admin can track the real-time location of any order or delivery agent to ensure the timely- delivery.

Bookings and Reservation Management

Bookings and Reservation Management

Admin can view the table bookings made for any restaurant under a single dashboard, and if required, he/she can also update the status for the bookings.

Ads Management

The admin can promote any brand/restaurant using appealing animated banners etc. in the app, along with promoting special events and items.

Multiple Payment Gateway Integrations

The admin can receive the payments from customers using the multiple integrated payment gateways like Netbanking, Credit Card, Debit Card, PayPal, and Mobikwik, etc.

Customer, Sales, and Market Analytics

The admin can review the business insights showing average monthly customers, gross sales, expenses, and profits, etc. The analytics help him/her to understand the parameters more readily and to take necessary decisions for better customer service.

Reviews and Feedback Management

Admin can view the reviews, or feedback given by the customers and get the idea where his/her business services are lacking. It will help him/her to work on those weak areas & ultimately provide better customer services.

Reports

Admin can generate insightful reports for any query related to any of the restaurants like average monthly customers, weekly sales for a particular restaurant, or the total revenue generated from all the restaurants, etc.

Store Management

Staff Management

The restaurant manager can easily manage the list of staff members, including cooks, delivery agents, waiters, etc. by assigning them unique id. He/she can update their daily activity details like attendance, work performance, profiles, or other useful information.

Product List and Cost Management

The restaurant managers can add, edit or update any food item's info like category, subcategory, and cost, etc. along with the availability status.

Real-Time Order and Field Tracking Management

With the help of integrated google maps in the app, the manager can easily locate the exact position of any delivery agent and can also view agent’s preferred route.

Profile Management

The restaurant manager/partner can add/update all the information like the menu, contact details, working hours, pictures, and special offers along with a brief description of their brand.

Real-Time Notifications

The restaurant manager/partner can update the customers about the latest offers, special events, and promo coupons with real-time notifications. Apart from this, he/she can also send the table booking or order confirmation message to the customers.

Reports

The manager can easily prepare reports for any query related to the restaurant like the average monthly sales, total customers in a particular month, or weekly sales of the restaurant, etc.

Analytics

The Restaurant Manager can easily see the graphical analytics and useful insights to have a better understanding of profits, expenses, and total sales. It will help him/her to make optimal business plans in future.

Inventory Management

The restaurant inventory management app allows the manager to keep a track of the stock available for each item which helps him/her to maintain optimum stock & ensure smooth supply flow.

Help and Support

Restaurant managers/partners can easily receive and answer the queries/issues of the customers using the in-app chat feature.

Reservation / Order Management

Reservation / Order Management

The Manager can easily handle all confirmed reservations and online orders under a single dashboard.

Delivery Agent

Delivery Status Updation Tool

The delivery agent can update the order status after receiving the digital signature of the customer.

Shortest Route Tracking

The integrated google maps feature in the app helps the agent to choose the shortest and traffic-free route to deliver the order on time.

Profile Management

The delivery agent can update his/her profile information like name, email address, contact number, and profile picture etc. in the restaurant online ordering app.

Feedback and Rating System

The agent can easily check the reviews and the comments submitted by the customers in the restaurant food delivery app.

Waiter App

Table-Wise Order Taking

A waiter can manage orders of different customers simultaneously by adding the order details according to the respective table number in the restaurant order taking app.

Update Previously Added Orders

After adding the order, the waiters can easily update its details in case the customer asks to cancel a particular ordered item or add new items.

Customer Database Management

While taking the order, the waiter can add the customer details like name, contact info (email ID, or mobile number), etc. in the app. It will help the business owner to keep a record of all customers & ultimately, aid the owner in targeting customers in a better way.

Specific Order Details to a Particular Kitchen

In case a restaurant has more than one kitchen, there is an option in the app to split the order and send the separate details to different kitchens according to the type of eatables made in a kitchen.

Notes

In case the customers provide additional details related to the ordered food like add extra toppings or make food extra spicy, etc., the waiter can easily add these as notes in the order details.

Build Your Online Restaurant App Like

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Phone : +1 415-992-6367 (US & CANADA), +91 94781-87006 (INDIA)
Email : info@goteso.com