A multi restaurant online food ordering system is a marketplace platform where multiple restaurants list menus, accept orders, and manage deliveries/payments through a single web and mobile interface. Customers can browse restaurants, compare menus, place orders, and track delivery — while platform owners manage onboarding, commissions, analytics, and logistics from an admin dashboard.
A Multi-Restaurant Food Ordering & Management System is a comprehensive platform designed to manage multiple restaurants and streamline online food ordering through a single, centralized system. It allows customers to browse various restaurants, explore menus, customize orders, and place secure payments with ease, while providing real-time order tracking and notifications. For administrators and restaurant owners, the system offers complete control over menus, pricing, availability, offers, and operating hours for each restaurant. Orders are automatically routed to the respective restaurants, ensuring faster processing and efficient delivery management. Dedicated restaurant dashboards help track orders, monitor sales, and manage daily operations seamlessly. The platform supports multiple payment methods, flexible commission structures, and automated tax calculations. With advanced analytics and reporting, businesses gain valuable insights into customer behavior and restaurant performance. Built to be scalable, secure, and customizable, the system is ideal for food marketplaces, cloud kitchens, and franchise businesses looking to grow and manage operations efficiently from one unified solution.
Give customers an effortless and engaging food-ordering experience.
Sign up via email, phone, or social accounts.
Browse restaurants by location, cuisine, ratings, or offers.
Quickly find dishes or restaurants using advanced filters.
View digital menus with item details, prices, and images.
Add toppings, sauces, or portion sizes before checkout.
Seamless checkout with tax and delivery fee calculations.
Support for cards, UPI, wallets, COD, and net banking.
Get live updates on order preparation and delivery.
Reorder favorite meals in one tap.
Rate restaurants and share feedback.
Access coupon codes, loyalty points, and special deals.
Alerts for order updates, offers, and promotions.
Cater to diverse customers across regions.
Enable restaurants to manage their operations, menu, and orders with ease.
Self-onboarding and profile updates.
Add, edit, or remove food items and categories.
Accept, prepare, and dispatch customer orders in real-time.
Track daily, weekly, and monthly earnings.
Insights into popular dishes, customer behavior, and peak hours.
Create custom offers to attract more orders.
Assign deliveries or link with platform delivery agents.
Generate bills for every completed order.
View customer reviews and respond to feedback.
Simplify delivery operations and improve efficiency.
Register and get verified by admin.
Receive and accept new delivery requests.
Google Maps integration for fastest delivery routes.
Update order status — picked up, en route, delivered.
Communicate with customers and restaurants.
View completed deliveries and daily earnings.
Capture OTP, digital signature, or photo proof.
Go online/offline anytime.
Full control over platform operations, restaurants, customers, and delivery logistics.
Overview of restaurants, orders, users, and revenue.
Add, approve, or suspend restaurants.
Manage customers, delivery agents, and restaurant owners.
Set and update commission rates per restaurant.
Monitor all ongoing and completed orders in real-time.
Generate financial, operational, and performance reports.
Resolve customer complaints efficiently.
Create global or restaurant-specific offers.
Manage multiple locations seamlessly.
Send updates or promotional messages.
Track transactions and automate payouts.
For scaling and optimizing your multi restaurant online food ordering system.
Launch branded Android & iOS apps for your platform.
Sync restaurant POS systems for smooth order flow.
Real-time order updates in the kitchen.
Suggest dishes based on customer behavior.
In-app chat for quick assistance.
Digital wallet for customers and restaurants.
Reward repeat customers.
Partner with external delivery providers.
Enable order placement via smart assistants.
Track KPIs, trends, and customer metrics.
Customer browses restaurants and menus.
Add items, customize, and pay securely.
Restaurant receives order and confirms.
Delivery assigned, tracked, and customer leaves feedback.
Platform takes a percentage per order.
Restaurants pay a monthly fee for listing + features.
Lower commission + premium subscription for marketing boosts.
Charge delivery fees or delivery subscription for customers.
Supports thousands of restaurants and peak order volumes.
Pick only the modules you need (delivery, loyalty, KDS).
POS, payment gateways, and third-party logistics.
Onboarding, marketing, and 24/7 technical help.
