DoorDash vs Grubhub: A Comprehensive Comparison

CREATED - August 15, 2025 | 43 Views

In the competitive food delivery market, DoorDash and Grubhub are two of the most recognized names. Whether you’re a restaurant deciding on the best delivery partner, a customer choosing between apps, or a startup planning to build the next big delivery platform — understanding the Grubhub vs DoorDash battle is essential

At Goteso, a trusted food delivery app development company, we’ve helped many entrepreneurs analyze top delivery apps to create their own successful platforms. In this blog, we’ll break down DoorDash vs Grubhub across different parameters to help you decide which is better — DoorDash or Grubhub?

1. Market Share & Reach

When comparing Grubhub and DoorDash, it’s important to look at their market presence.

  • DoorDash currently holds the largest market share in the U.S., operating in more than 7,000 cities.
  • Grubhub has a strong presence in urban areas and has been around longer, but its market share has declined in recent years.

Winner: DoorDash leads in both reach and growth.

2. App Experience & Interface

If you’re building a food delivery app, studying the UI/UX of DoorDash and Grubhub is a must.

  • DoorDash offers a sleek, easy-to-use interface with features like group ordering, real-time tracking, and scheduled deliveries.
  • Grubhub provides a familiar layout with filters, reorder options, and strong restaurant reviews.

Winner: Tie — both offer smooth and user-friendly interfaces, though DoorDash slightly edges ahead in modern design.

3. Delivery Fees & Pricing

One of the biggest questions users ask: DoorDash or Grubhub — which is cheaper?

  • Grubhub delivery fees range from $1 to $10, depending on the restaurant and location. They also offer a Grubhub+ subscription for $9.99/month.
  • DoorDash fees usually range between $2 to $6, with DashPass (also $9.99/month) offering free delivery on eligible orders.

Winner: DoorDash often has better deals and more transparent pricing.

4. Driver & Restaurant Partner Experience

From the development side, understanding how drivers and merchants interact with your platform is key.

  • DoorDash drivers (Dashers) benefit from a streamlined app and more frequent orders.
  • Grubhub allows drivers to schedule shifts ahead of time, which some prefer for better planning.

For restaurants:

  • DoorDash charges a commission fee of 15–30%, offering marketing tools and analytics.
  • Grubhub has similar commission rates but is often seen as more restaurant-friendly in terms of contract flexibility.

Winner: Grubhub wins slightly for restaurants; DoorDash is more attractive for drivers.

5. Customer Support

  • DoorDash offers 24/7 support through chat, phone, and email.
  • Grubhub provides responsive support but can sometimes lag behind during peak hours.

Winner: DoorDash offers faster and more consistent support overall.

6. Subscription Benefits: DashPass vs Grubhub+

Both apps offer subscription services:

  • DashPass (DoorDash): Free delivery on orders $12+, lower service fees.
  • Grubhub+: Free delivery, access to exclusive deals, and occasional cashback.

Winner: Tie — both offer solid value depending on your usage.

Final Verdict: Which is Better — DoorDash or Grubhub?

So, which is better — DoorDash or Grubhub?

Here’s a quick breakdown:

FeatureWinner
Market ReachDoorDash
Pricing & FeesDoorDash
UI/UXDoorDash (slightly)
Driver ExperienceDoorDash
Restaurant SupportGrubhub
Customer SupportDoorDash

Conclusion: If you’re looking for wider coverage, better customer experience, and more frequent promotions — go with DoorDash. If you’re a restaurant owner seeking flexible partnerships, Grubhub may be a better fit.

Planning to Build a Food Delivery App Like DoorDash or Grubhub?

At Goteso, we help startups and enterprises develop feature-rich food delivery apps tailored for modern users. Whether you’re interested in building an app like Grubhub and DoorDash, or want to create a hybrid model, our team delivers end-to-end development solutions.

We offer:

  • Custom iOS and Android food delivery app development
  • Real-time GPS tracking
  • Seamless restaurant, driver, and customer panels
  • Payment gateway integration

Contact Goteso today to launch your own food delivery app inspired by Grubhub or DoorDash.

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